Wow. It's not hard to sing the praises of this company. The craftsmanship is impeccable; it's scary to buy online these days as so many of the products are not at all comparable with the image that was used to sell the product. However, this ring is even more breathtaking than the catalog image. Not only was the original ring sent and received within one week of making the order, but this company went a step further as far as customer service. We ordered the ring a half size too large, it turned out. I emailed the company within hours of receiving the ring and asked for a resize. They had me ship the ring back and provide them with a tracking number. Lo and behold, before they had even received the original ring back, they had already created and sent the new ring with the new size. All of this took place, from order to final product of the new size, in less than two weeks. I dare any corporate jeweler to come close to providing that type of service. I had to wait three months for my ring from Zales, and then they didn't even bother calling me when it came to the local store for pickup! I will never shop big box rings again. Lux is truly a luxury.