Return or Exchanges

Returns & Exchanges

Exchanges

1. Please send your ring back to us at the address below with a short note regarding what your name is, where you purchased it from, and what we are exchanging for.

Rings By Lux
232 Virginia Water Dr
Rolesville, NC 27571

2. Drop us a quick note at hello@RingsByLux.com, and let us know it is on the way.

Tip to speed up exchanges- Order a new ring in the correct size, and then we will refund the original ring transaction when we receive the ring back.

 

Returns

1. Please email us at hello@RingsByLux.com to let us know the situation.

2. Please keep in mind that you can keep the custom engraved box, as we can not use that in the future.  Return will be full price, minus discounted $15 for the engraved box, and our shipping cost to you.  

3. Please send your ring back to us at the address below with a short note regarding what your name is, where you purchased it from, and what we are doing.

Rings By Lux
232 Virginia Water Dr
Rolesville, NC 27571