Easy Exchange or Return Process

Returns & Exchanges

Exchanges

Please send the ring back to us at the address below with a note in the box saying what we are doing, your order number, and where you ordered from.  

Please also know that we do not take back worn rings as exchanges or returns, but if you reach out, we can try to make some sort of deal.  

Rings By Lux Exchanges
232 Virginia Water Dr
Rolesville, NC, 27571

Tip to speed up exchanges- Order a new ring in the correct size, and then we will refund the original ring transaction when we receive the ring back.

 

Returns

 Please send the ring back to us at the address below with a note in the box saying what we are doing, your order number, and where you ordered from.  

Please also know that we do not take back worn rings as exchanges or returns, but if you reach out, we can try to make some sort of deal.  

Rings By Lux Returns
232 Virginia Water Dr
Rolesville, NC, 27571